Privacy Policy – Whistle & Page

At Whistle & Page, I deeply value the trust you place in me—whether you're holding one of my handmade mugs or sharing your details with me online. I’m committed to protecting your privacy and handling your personal information with care and transparency.

I follow the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth), which guide how I collect, use, store, and safeguard your information. You can learn more about these principles at www.oaic.gov.au.

What I Collect (and Why)

Personal Information is anything that identifies you—like your name, email address, phone number, or postal address. I may collect this when you:

  • Sign up for a newsletter

  • Make a purchase or booking

  • Email or message me

  • Visit my website (I may use cookies to improve your experience)

I only collect what’s necessary to help me serve you—whether it’s to fulfil an order, share updates, or keep in touch. You’re always welcome to opt out of marketing emails by clicking “unsubscribe” or contacting me directly.

Sensitive Information

I don’t actively collect sensitive information (like religious beliefs, political opinions, or health details), but if it’s ever shared with me, I’ll treat it with the utmost care and only use it with your consent or where legally required.

Third Parties

Where possible, I’ll always collect your information directly from you. If it comes via someone else (like a partner business), I’ll take reasonable steps to let you know.

Disclosure

I only share your information when:

  • You’ve given consent

  • It’s required by law

Rest assured—I never sell your information.

Keeping Your Information Safe

I store your personal information securely and take all reasonable precautions to prevent misuse, loss, or unauthorised access. When it’s no longer needed, I safely destroy or de-identify it—though some records (like purchase histories) may be held for up to 7 years, as required.

Access + Corrections

You’re welcome to request access to the personal information I hold about you. There won’t be a fee for this (though I may charge a small admin fee if you’d like a printed copy). I may ask for ID to protect your privacy.

If your details change, please let me know—I’ll happily update my records so I can keep everything accurate and up to date.

Policy Updates

I may occasionally update this policy, and the most current version will always be available on my website.

Got Questions?

I’m always here to help. If you have any questions, concerns, or wish to make a privacy-related complaint, please contact me. I’ll do my best to respond quickly and kindly.